Wildzone Expeditions acts as a tour operator as well as supplier and distributor for travel and tourism related suppliers. By travel and tourism-related suppliers we mean: Destination management companies (DMC), hotels, activity providers, tour operators, accommodation organizers, transport companies and more. By the term “booking”, we mean the purchase of any product or service made on any of our web sites, or at your local destination when it is part of Wildzone Expeditions’ network. Bookings are binding when Wildzone Expeditions has sent a written confirmation to the email address submitted by the customer

Booking Terms and Conditions

Our page for Booking Terms and Conditions is intended to give detailed information on how you can successful make bookings for your Tanzania safari holidays. Tanzania safari booking conditions are some guidelines to our esteemed visitors to avoid inconveniences & may change from time to time or vary from one tour to another depending on terms that set by our partner service providers like accommodation properties, airlines and the government regulations. Terms and conditions for booking your Tanzania holidays are as below.

HOW FAR AHEAD OF TIME DO ONE NEED TO BOOK?

There is no cut off. However, flights into Tanzania and Kenya are not many and in that case getting seats on British Airways, KLM, Ethiopian airline, Turkish air & others might be difficulty if you attempt to book less than two months before traveling. For peak season it is advised to book up at least nine months before traveling .

Tanzania and Kenya gets busy in mid/early December as well as early January. After peak seasons there is no trouble of booking if you plan your safari for not less than six to eight months in advance. However, in case of last minute safari booking please don’t hesitate to contact us, and we will be more than happy to see what we can do to assist you.

GENERAL BOOKING TERMS AND CONDITIONS

All bookings should be confirmed in writing either by email & upon filling of our booking form.

Consider your bookings confirmed only when a deposit of 30% to 50% of total tour price is paid and whose receipt has been approved by our bank (this will depend on the length of the tour as well as the length of the booking notice).

The balance of 70% or 50% must / shall be paid two weeks before the commencement of the tour. Balance to be paid in cash upon arrival can be negotiated by the sales staff of Wildzone Expeditions & the clients, in this case the balance is to be paid fully in USD only. Please note USD notes below 2006 are not accepted in Tanzania.

CANCELLATION AND REFUND

All cancellations of reservations must be in writing by email or fax and will be only active upon its receipt and replied by Wildzone Expeditions sales staff.

CANCELLATION FEES TO BE MADE FOR CANCELLATION

More than 60 days  prior arrival: Full credit note will be issued for future travel (within a certain period of time)

60 Days to 45 Days prior arrival: 50% of the total tour cost shall be charged.

46 Days to 31 Days before arrival : 60% of the total tour price shall be charged

30 Days & the arrival day: 100% of the total tour cost shall be charged

NO REFUNDS FOR THE FOLLOWING

Substitution of the facilities or lost travel time

Amendments / modifications of the itineraries after departure

Existence of a situation beyond Company’s control which needs other arrangement made to safeguard safety or promote participation and satisfaction of your safari

Not appear at any accommodation, activity, services or tour section with no prior notice (refer to the above).

Termination of premature contract

AMENDMENTS

Once the itinerary is confirmed any amendments by the clients (change of hotel or date) shall not be charged however, if there will be any charges above the cost of the earlier booked cost Wildzone Expeditions will charge you that difference.

PAYMENT

According to Tanzania law non-residents are required to pay in foreign convertible currencies. In case of any extraneous details payments can be done in cash. We don’t encourage Credit Cards payment upon arrival at the present since we encountered some problems of frauds in the past and we now put some more emphasize in our Booking Terms and Condition especially when it comes to Payments.

Furthermore, we don’t consider it as a safe way of payment at the moment therefore; we recommend payment by Bank transfer. But still if you wish to settle the payment by credit card a 10% surcharge will be added, please inform us so that we can tell you how to go about.

ACCESS

The company cannot be held accountable for airstrip or any road conditions, which might hinder or make travel impossible at times. Any alterations to the preliminary itinerary are subjected to the above outlined condition regardless of any matters or weather conditions.

RISK

The company’s director, management staff, employees and owner should not be held responsible in the presence of injury or death of any persons on tour nor for the incidence of loss or damage of personal property, though might they be coursed.

We would like to draw your thoughtfulness to the fact that there are certain natural risks existing when on safari or engaging in any persistent physical activity.

It is therefore you sole obligation to acquire proper medical as to medication, inoculation and see if you are fit enough to carry out the trip, prior departure. The company should not be answerable for illness, death or injury sustained while touring the properties managed or owned by the company.

TERMS AND CONDITIONS

These are the terms and conditions representing the relationship between the organization and you, to the aggregate avoidance of whatever other terms and conditions. No adjustments to the terms and conditions may be made by any of the organization’s workers, approved delegate or operators, unless in composing by an approved officer of the organization. All choices and matters subject to the organization’s circumspection should be by approved officer of the organization. The Company maintains whatever authority is needed to utilize sub-builders for all or piece of the administrations.

DISPUTES

On the off chance that you have any reason for protests while voyaging, you should instantly bring it to the consideration of the organization’s illustrative or operators who will endeavor to determine the circumstance & resolve the situation promptly.

ASSENT

The installment of the store or whatever other fractional installment for a reservation constitutes agree to all procurement of the Terms and Conditions. The Terms under which you consent to reserve the spot can’t be changed or altered unless this is carried out in composing and marked by an approved staff of the organization. Please follow the above Booking Terms and Condition and avoid some unnecessary inconveniences during your Tanzania safaris, Zanzibar beach Holidays or Mt. Kilimanjaro Climbing tours and others.

In all cases please contact us in order to communicate straight on any topic. You can reach us via e-mail:info@wildzoneexpeditions.com

For a wildlife-focused, value for money safari tailored to your budget